FAQ

Frequently Asked Questions

What is your return policy?

You may request a return within 30 days after receiving your item. Items must meet the eligibility requirements in our Return Policy. Start a return through our Contact page or by emailing contact@baytopeak.com.

How long does shipping take?

Orders are typically processed within 1–3 business days. Standard U.S. delivery is estimated at 5–10 business days after processing.

Where do you ship?

We currently ship within the United States.

How do I track my order?

Once your order ships, you will receive a confirmation email with tracking information. Please allow 24–48 hours for tracking to update after shipment.

Can I change or cancel an order?

Contact us as soon as possible if you need to request a change or cancellation. We cannot guarantee changes once an order has begun processing.

Do products include a warranty?

Warranty coverage, if any, depends on the individual product and manufacturer. Check the product details or contact us if you have a question about a specific item.